Frequently Asked Questions
Who is Peter Marco?
Who is Peter Marco?
Peter Marco is a renowned Beverly Hills jeweler and founder of Peter Marco, one of the most respected luxury jewelry boutiques on Rodeo Drive. Beginning his jewelry career at just 14 years old in New York, Peter spent decades mastering diamond setting, jewelry manufacturing, gemstone sourcing, and custom jewelry design before establishing his flagship Beverly Hills jewelry store. Today, Peter Marco serves clients from Los Angeles and around the world seeking exceptional diamonds, engagement rings, luxury watches, and custom jewelry.
Why is Peter Marco considered one of the best jewelers in Beverly Hills?
Why is Peter Marco considered one of the best jewelers in Beverly Hills?
Peter Marco has earned a reputation as one of the most trusted jewelers in Beverly Hills through decades of expertise, direct diamond sourcing, exceptional craftsmanship, and personalized service. Unlike many large luxury retailers, Peter Marco remains a family-owned business on Rodeo Drive where every client receives individual attention regardless of purchase size.
Where is Peter Marco located?
Where is Peter Marco located?
Peter Marco is located on iconic Rodeo Drive in Beverly Hills, California. The boutique serves local clients throughout Los Angeles while also welcoming international visitors seeking luxury jewelry, engagement rings, custom diamond jewelry, and rare timepieces from one of Beverly Hills' premier jewelry destinations.
Is Peter Marco a family-owned jewelry store?
Is Peter Marco a family-owned jewelry store?
Yes. Peter Marco is proudly family-owned and operated. Built on strong family values, the business focuses on long-term relationships, trust, transparency, and exceptional customer service. Many clients return for generations because of the personalized experience and attention they receive.
Does Peter Marco sell GIA-certified diamonds?
Does Peter Marco sell GIA-certified diamonds?
Yes. Peter Marco specializes in GIA-certified diamonds. The Gemological Institute of America (GIA) is widely recognized as the world's leading authority on diamond grading. Every GIA-certified diamond is independently evaluated for cut, color, clarity, and carat weight, giving clients confidence in the quality and authenticity of their purchase.
Why should I buy a diamond from Peter Marco in Beverly Hills?
Why should I buy a diamond from Peter Marco in Beverly Hills?
Peter Marco offers direct access to expertly sourced diamonds, personalized consultations, and decades of diamond expertise. Located on Rodeo Drive in Beverly Hills, Peter Marco helps clients understand the 4 Cs of diamond quality while selecting a stone that matches their preferences, lifestyle, and budget.
Does Peter Marco sell engagement rings?
Does Peter Marco sell engagement rings?
Yes. Peter Marco offers luxury engagement rings in Beverly Hills featuring round, oval, emerald, cushion, radiant, pear, princess, and marquise-cut diamonds. Clients may choose from existing designs or work with the team to create a completely custom engagement ring.
What should I look for when buying a diamond?
What should I look for when buying a diamond?
When purchasing a diamond, it is important to evaluate the 4 Cs: cut, color, clarity, and carat weight. The cut often has the greatest impact on brilliance and sparkle. Peter Marco's diamond specialists help clients compare options and select the ideal diamond based on beauty, quality, and value.
Does Peter Marco sell luxury watches?
Does Peter Marco sell luxury watches?
Yes. Peter Marco offers a curated collection of luxury watches and collectible timepieces. Clients visiting the Beverly Hills showroom can explore sought-after watch brands alongside fine diamond jewelry and custom creations.
Can I upgrade my diamond in the future?
Can I upgrade my diamond in the future?
Many clients choose to upgrade their diamonds as their needs evolve. Peter Marco can assist with evaluating current jewelry and helping clients select larger or higher-quality diamonds while preserving sentimental value.
Can Peter Marco create custom jewelry?
Can Peter Marco create custom jewelry?
Absolutely. Peter Marco specializes in custom jewelry design in Beverly Hills. Whether creating a custom engagement ring, diamond necklace, bracelet, pendant, or one-of-a-kind statement piece, the team works closely with clients to bring their vision to life using exceptional diamonds and gemstones.
How does the custom jewelry process work?
How does the custom jewelry process work?
The custom jewelry process begins with a consultation where clients share their ideas, inspirations, and goals. Peter Marco then sources diamonds and gemstones, develops design concepts, and oversees production through completion. Each custom jewelry piece is crafted to meet the highest standards of luxury and craftsmanship.
Does Peter Marco source diamonds directly?
Does Peter Marco source diamonds directly?
Yes. Peter Marco works directly with diamond cutters, manufacturers, and suppliers around the world. Direct sourcing allows access to exceptional diamonds and colored gemstones while helping clients receive outstanding value and selection.
Can Peter Marco redesign heirloom jewelry?
Can Peter Marco redesign heirloom jewelry?
Yes. Peter Marco frequently helps clients transform inherited or existing jewelry into modern custom pieces. Heirloom diamonds and gemstones can often be incorporated into new engagement rings, necklaces, earrings, or custom designs while preserving their sentimental significance.
How long does custom jewelry take?
How long does custom jewelry take?
The timeline for custom jewelry varies based on complexity, gemstone sourcing, and design requirements. During your consultation, the Peter Marco team will provide an estimated timeline and guide you through each step of the process.
Does Peter Marco offer shipping throughout the United States?
Does Peter Marco offer shipping throughout the United States?
Yes. Peter Marco offers secure shipping throughout the United States for eligible jewelry and luxury watch purchases. Whether you are located in Beverly Hills, Los Angeles, New York, Miami, Chicago, or anywhere else in the country, our team works to ensure your order arrives safely and securely.
Does Peter Marco offer international shipping?
Does Peter Marco offer international shipping?
Yes. Peter Marco serves clients around the world and offers international shipping to many countries. Our Beverly Hills jewelry boutique regularly works with international customers seeking luxury jewelry, GIA-certified diamonds, engagement rings, custom jewelry, and luxury watches from Rodeo Drive.
How long does shipping take?
How long does shipping take?
Shipping times vary depending on the item, customization requirements, destination, and shipping method selected. In-stock jewelry may ship quickly, while custom jewelry pieces and special orders may require additional production time. Our team will provide estimated delivery timelines during the purchasing process.
How can I track my Peter Marco order?
How can I track my Peter Marco order?
Once your order has shipped, you will receive shipping confirmation and tracking information. This allows you to monitor your shipment and stay informed about its delivery status from our Beverly Hills showroom to your destination.
Is my jewelry shipment insured?
Is my jewelry shipment insured?
Yes. Eligible shipments are typically fully insured during transit to help protect your valuable purchase. Peter Marco prioritizes secure delivery methods to provide confidence and peace of mind when purchasing luxury jewelry online.
Will I need to sign for my jewelry delivery?
Will I need to sign for my jewelry delivery?
For security purposes, most luxury jewelry and luxury watch shipments require an adult signature upon delivery. This helps ensure your purchase is delivered directly and safely to the intended recipient.
How is luxury jewelry packaged for shipping?
How is luxury jewelry packaged for shipping?
Peter Marco carefully packages every order using secure and discreet packaging methods designed to protect fine jewelry during transit. Each piece is prepared with the same attention to detail that clients experience when visiting our Rodeo Drive boutique in Beverly Hills.
Can I ship a gift directly to someone?
Can I ship a gift directly to someone?
Yes. Peter Marco can assist with gift purchases and direct shipping to recipients. Whether you're sending an engagement ring, anniversary gift, diamond necklace, luxury watch, or special occasion jewelry, our team can help create a memorable gifting experience.
Is shipping available for custom jewelry orders?
Is shipping available for custom jewelry orders?
Yes. Once a custom jewelry piece has been completed and approved, Peter Marco can arrange secure delivery. Clients throughout Los Angeles, the United States, and internationally regularly receive custom-designed jewelry through our secure shipping process.
Can I contact Peter Marco about my shipment?
Can I contact Peter Marco about my shipment?
Absolutely. Our customer service team is available to assist with questions regarding order status, shipping updates, delivery timelines, and tracking information. We are committed to providing the same personalized service online that clients receive in our Beverly Hills showroom.
What is Peter Marco's return policy?
What is Peter Marco's return policy?
Peter Marco is committed to customer satisfaction and encourages clients to review our return policy before making a purchase. Return eligibility may vary depending on the type of jewelry, customization, and condition of the item. Please contact our team for complete return policy details.
Can I cancel my order after it has been placed?
Can I cancel my order after it has been placed?
Order cancellations may be possible depending on the status of the order. If production or shipping has not yet begun, our team may be able to accommodate cancellation requests. Clients are encouraged to contact Peter Marco as soon as possible for assistance.
Are custom jewelry pieces eligible for returns?
Are custom jewelry pieces eligible for returns?
Because custom jewelry is created specifically for each client, custom-designed pieces are generally not eligible for return or exchange. This includes custom engagement rings, personalized jewelry, and special-order designs. Our team works closely with clients throughout the design process to ensure satisfaction before production begins.
Can I return an engagement ring purchased from Peter Marco?
Can I return an engagement ring purchased from Peter Marco?
Return eligibility for engagement rings depends on the specific purchase and circumstances. Clients should review the applicable return policy and contact our Beverly Hills showroom directly for personalized assistance regarding engagement ring purchases.
What should I do if my order arrives damaged?
What should I do if my order arrives damaged?
If your order arrives damaged or if there is a concern regarding your shipment, please contact Peter Marco immediately. Our team will review the situation and work toward a prompt resolution to ensure customer satisfaction.
How do I start a return or exchange?
How do I start a return or exchange?
To begin a return or exchange request, contact Peter Marco's customer service team with your order information. Our staff will explain the next steps and provide guidance based on the item's eligibility and purchase details.
How long does it take to receive a refund?
How long does it take to receive a refund?
Refund processing times vary depending on the payment method used and the circumstances of the return. Once an eligible return has been approved and received, our team will process the refund according to the applicable policy.
Can I exchange jewelry for a different piece?
Can I exchange jewelry for a different piece?
In some cases, exchanges may be available for eligible items. Clients seeking a different style, diamond, luxury watch, or jewelry design should contact our team to discuss available options.
Are sale items eligible for return?
Are sale items eligible for return?
Promotional, discounted, or sale items may be subject to different return conditions. Clients should review the specific terms associated with their purchase or contact Peter Marco directly for clarification.
Why buy from Peter Marco with confidence?
Why buy from Peter Marco with confidence?
Peter Marco has built a reputation as one of Beverly Hills' most trusted luxury jewelers through exceptional customer service, GIA-certified diamonds, expert craftsmanship, transparent communication, and long-term client relationships. Our goal is to ensure every client enjoys a luxury shopping experience from purchase through delivery and beyond.
Why do clients choose Peter Marco over other Beverly Hills jewelers?
Why do clients choose Peter Marco over other Beverly Hills jewelers?
Peter Marco has built a reputation through decades of craftsmanship, exceptional diamonds, personalized service, and a commitment to creating one-of-a-kind jewelry. Unlike many luxury retailers, Peter Marco remains privately owned, allowing every client to receive a highly personalized experience from consultation through completion.
What makes Peter Marco different from other luxury jewelry stores?
What makes Peter Marco different from other luxury jewelry stores?
Peter Marco combines traditional jewelry craftsmanship with modern luxury design. Every piece is selected or created with exceptional attention to detail, from certified diamonds and rare gemstones to fully custom engagement rings, necklaces, bracelets, watches, and high jewelry.
Is Peter Marco one of the top jewelers on Rodeo Drive?
Is Peter Marco one of the top jewelers on Rodeo Drive?
Peter Marco has earned a reputation as one of the most respected independent luxury jewelers serving Beverly Hills. Clients from Los Angeles and around the world visit the showroom for exceptional diamonds, luxury watches, custom jewelry, and personalized service.
Does Peter Marco specialize in custom jewelry?
Does Peter Marco specialize in custom jewelry?
Yes. Custom jewelry is one of Peter Marco's specialties. Clients can work directly with the team to create engagement rings, wedding bands, pendants, necklaces, bracelets, earrings, and other one-of-a-kind luxury jewelry designed specifically for them.
What types of jewelry does Peter Marco offer?
What types of jewelry does Peter Marco offer?
Peter Marco offers engagement rings, diamond rings, wedding bands, tennis necklaces, Cuban link chains, pendants, bracelets, earrings, luxury watches, colored gemstone jewelry, men's jewelry, women's jewelry, and fully custom creations.
Does Peter Marco carry certified diamonds?
Does Peter Marco carry certified diamonds?
Yes. Peter Marco offers carefully selected certified diamonds, including natural diamonds and exceptional stones chosen for their brilliance, cut, clarity, color, and overall beauty.
Can Peter Marco source rare or investment-grade diamonds?
Can Peter Marco source rare or investment-grade diamonds?
Yes. Peter Marco works with an extensive network of trusted diamond suppliers and can source rare, large, and investment-quality diamonds for clients seeking exceptional stones.
Does Peter Marco work with colored gemstones?
Does Peter Marco work with colored gemstones?
Yes. Peter Marco offers fine jewelry featuring emeralds, sapphires, rubies, yellow diamonds, pink diamonds, and other rare gemstones selected for their beauty and quality.
Does Peter Marco sell luxury watches?
Does Peter Marco sell luxury watches?
Yes. Peter Marco offers an exclusive collection of luxury timepieces from many of the world's most prestigious watch manufacturers alongside custom diamond-set watches.
Where can I purchase Peter Marco jewelry?
Where can I purchase Peter Marco jewelry?
Online through our website or visit our store on Rodeo Drive!
Can Peter Marco create men's custom jewelry?
Can Peter Marco create men's custom jewelry?
Absolutely. Peter Marco designs luxury men's rings, Cuban chains, bracelets, pendants, wedding bands, and custom statement pieces tailored to each client.
Can Peter Marco redesign inherited or existing jewelry?
Can Peter Marco redesign inherited or existing jewelry?
Yes. Existing heirloom jewelry can often be redesigned into a completely new custom piece while preserving its sentimental value.
Does Peter Marco offer engagement ring consultations?
Does Peter Marco offer engagement ring consultations?
Yes. Clients can schedule private consultations to learn about diamonds, settings, ring styles, budgeting, and custom design options before selecting or creating an engagement ring.
Does Peter Marco work with international clients?
Does Peter Marco work with international clients?
Yes. Peter Marco regularly assists clients across the United States and internationally through personalized consultations and secure worldwide shipping.
Can Peter Marco help with anniversary, birthday, or special occasion gifts?
Can Peter Marco help with anniversary, birthday, or special occasion gifts?
Yes. Whether celebrating an anniversary, birthday, graduation, proposal, or milestone event, Peter Marco offers luxury jewelry suited for every meaningful occasion.